Maia vs WINZ Part 1: WRK4U

I'm soon finishing up working at the union, which means I'm going to have to deal with WINZ. I've decided that the best way to deal with this is to re-tell all contact with WINZ as an epic adventure on my blog.

The first step in this story is the WRK4U seminar. As many of my readers probably know before you can apply for a benefit (at least in Wellington) you must go on a Work4U seminar. The main goal of a WRK4U seminar is to kill people with boredom before they get the chance to apply for the dole.

My seminar was very much what you'd expect at a Wellington seminar at this time of year: mostly pakeha, mostly young, mostly men. There were five women, including me, and all the other women were students, as was the only Maori guy there.

The first thing the guy running the seminar asked us was if we had a partner. I was very pleased to see that everyone said no. While I'm not suggesting any specific person was lying (and in case there are any WINZ employees reading this I'm not in a relationship in the nature of marriage) - lying to WINZ about the nature of your relationships is an important rite of passage in this country.

Relationships in the nature of marriage have a funny history. Women on the DPB were one of Muldoon's many targets, and in the late 1970s (the DPB only became a statutory benefit in 1972) there was a real campaign against women on the DPB who knew any men. One cabinet member was explaining what a relationship in the nature of marriage meant, and he said that the woman didn't necessarily have to be having sex with a man for the man to be financially responsible for her, because he knew lots of married people who never had sex. At the time they tried to get a woman to sign an agreement that specified that she wouldn't have dinner with the same man more often than three times a week, or have sex with him more than once a fortnight. Whether their ideas of relationships in the nature of marriage are weird or accurate probably depends on whose marriage they were using as a basis.

The rest of the seminar involved a WINZ employee showing us over-head projector slides and explaining them to us and, as time went by, people arguing with him. The guy asked us who the major employers were in Wellington, of course everyone said the government. He agreed but then said restaurants, and then mentioned McDonalds and KFC by name (which is complete rubbish, I know the person who organises for fast-food outlets in Wellington, and they're not that big in terms of total hours). Just in case we were thinking we should be looking for actual jobs, with fixed hours.

Then he put up a chart showing how much money we'd get on the benfit compared with how much money we'd get in a full-time job. He explained further that if you got into a job the employer would see how well you were doing, and give you a pay rise (I looked sceptical and giggled a bit at this, since this cheery picture doesn't match either my personal, or union experience of employers' attitudes towards pay rises). Then he said that the benefit would stay the same amount forever, and ever and you'd never get any pay increases. When I said "surely the benefit gets inflation adjusted" - he wouldn't even answer my question and say 'yes the benefit is inflation adjusted.'

I think the idea of the seminar was supposed to be that you sit there and listen to the WINZ guy talk. It should come as no surprise to readers (and certainly not to anyone who knows me), that I wasn't very good at that. I can't remember where I started butting in, but I do know that by the time he got to the working for families package entitlements I was explaining it (after that he said he thought I should get a job working for WINZ, which shut me right up).

The really good thing is that once I started, everyone else started putting their two cents in. One of the guys there didn't have the two forms of ID they claimed to need, and another woman said 'it's just another stupid hurdle to try and persuade us not to apply.'

After this we had to go away again, make another call to the 0800 number and set up another time wasting appointment. Apparently you used to make the second appointment at the end of the first appointment, but they don't do that anymore. Presumably because if just 1 in 20 people don't have a phone and find it just too hard to ring the 0800 number, that's many benefits they don't have to pay each year.

The whole thing was in essence creating opportunities to shove people down the cracks. What makes me so angry is that it won't be the people who need the benefit least who don't get the benefit under this system, it'll be the people who need it most. I'm fairly certain that I'll get the benefit, and I'm also fairly certain that the woman sitting next to me, who'd been on the student allowance and was wearing a Gucci bracelet, will too. But the guy who'd been on the independent youth benefit and didn't have a passport or a birth certificate, he probably won't.

What bothered me most is how any form of paid work was again and again portrayed as the solution to everyone's problems. There were posters on the wall with photos of happy workers and inane quotes such as "I love my job so I always give 100%."

Even in a half hour seminar (well it was supposed to be half an hour), the guy took the bosses side against the workers on a number of different occasions. He was talking about Targetted Assistance, and used the example of someone who bought a stereo on hire purchase one week, and the employer put him off the next. This implies that bosses can just get rid of people at will.

I'm not saying that having a job can't be good for someone's life, of course it can. But they're not necessarily; employers have a very real power over workers, and particularly in an unorganised workplace, where employees have absolutely no power, that power can make someone's life much worse.

Just this month I've talked to workers who were trying to fight back against really awful sexual and racial harassment, another worker who was made to work so many hours that she fell ill, and someone else who was driven out of her job. A few weeks ago I walked past an accident on the street - someone had been crushed to death at work.

There is more to this life than having our labour exploited.