Criminal
The Subway handbook says that workers can have free soft-drinks while working. Jackie Lang shared a drink that she'd poured while on shift with a friend. Not only has she been fired, but Subway called the police. The police arrested her and charged her with theft, and she was in the cells for two hours.
That story was in the same paper as a story on mobile trucks in South Auckland, that sell goods on credit at extortionate prices. This is perfectly legal, if being a parasite off the poor was illegal our entire economic system would collapse. But I would hope that taking money from people's bank accounts wouldn't be:
Customers were sometimes being asked to sign multiple, undated direct debit forms allowing the company open access to their accounts.I know there are people, who consider themselves progressive, and believe that the police are neutral, that their primary role isn't to uphold the power system we have in place. I would ask those people why police care about a 19 year old who shares a soft-drink, but not companies who steal through direct debit.
Many companies continued to take money after the debt was repaid and failed to advise customers when they have gone into credit.